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| Welcome to HSBC Personal Internet Banking or online@hsbc |
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| Ease your banking online anytime anywhere. No more banking hours or long queues. Now you can manage and control your finances whenever you are connected safely and securely. |
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| HSBC introduces a new Personal Internet Banking feature that you can enjoy a new online banking experience with more flexibility and convenience. Starting from 20 March 2011 onward, you can access your HSBC online account with your Personal Internet Banking Password without a Security Device while you can still rest assured that your account is securely protected. |
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| For customers who have registered before 20 March 2011 and already have a Security Device: |
| If you who have previously registered for online@hsbc (Personal Internet Banking) before 20 March 2011, you may choose to access your online account either with your Security Device (for full-featured online banking), or with Personal Internet Banking Password (limit access to some transactions) |
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| For new customers who register after 20 March 2011: |
| If you registered for online@hsbc after 20 March 2011, you can access your online banking account with your personal password previously assigned upon registration and a one-time password via SMS. |
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| Accessing your online account with a Security Device for certain online transactions that required maximum security: |
| To ensure a maximum security when transferring money to third party beneficiary’s account and other sensitive transactions, customers with HSBC account/s are required to enter the 6-digit password generated by the Security Device in addition to Personal Internet Banking Lite password/s in order to process online transactions. Customers may request for Security Device from online@hsbc free of charge. For further details, please refer to the table illustrated below. |
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| * Customers with HSBC demand deposit accounts will be provided with a Security Device free of charge for first time request and for replacement due to battery expiration. Any requests for lost, damaged, or stolen device will be charged a fee of 321 baht (VAT inclusive). |
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| Credit Card Account |
| Features |
Logon by |
Password
(PIB Lite) |
Security Device |
| Credit Card Account Summary |
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| - Spending / balance checking |
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| - Account History / Closing Balance / Payment Due Date |
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| Credit Card e-statement |
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| - Request Credit Card e-statement |
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| - View & Download Credit Card e-statement |
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| HSBC Reward |
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| - Reward points balance checking |
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| - Online Rewards redemption |
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| Pay Bills |
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| - Pay a Bills |
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| Secure Payment |
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| - Verified by VISA |
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| - MasterCard SecureCode |
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| Services |
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| - Change Internet Password |
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| - Change Security Questions and Answer (OLR) |
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| - Update Personal Information |
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| - Update Corresponding address |
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| Banking Account |
| Features |
Logon by |
Password
(PIB Lite) |
Security Device |
| Banking Account |
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| - Account Summary / Detail |
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| - Account History |
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| Global View** |
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| - Global Account View : Account Summary |
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| - Global Account View : Add Country |
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| - Global Account View : Remove Country |
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| - Me2Me (HSBC Global Transfer) |
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| Banking e-statement |
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| - Request e-statement for Savings/Current account |
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| - View & Download e-statement for Savings/Current account |
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| Transfer |
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| - Own Credit Card |
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| - Own Savings/Current account |
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| - Other Credit Card Savings/Current account |
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| - Local Beneficiary (BAHTNET/SMART) |
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| - Overseas Beneficiary (Telegraphic Transfer) |
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| - Demand Draft Transfer |
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| - Transfer History |
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| Services |
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| - Issue Replacement PIN (Credit Card/ATM/Phone Banking) |
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| - Order Cheque Book |
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| - Stop Cheque /Report Cheque loss |
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| - Select or Deselect Account |
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| - Rename Account |
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| - Change Internet Password |
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| - Change Security Questions and Answer (OLR) |
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| - Update Personal Information |
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| - Update Corresponding address |
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| **Exclusive Privileges for HSBC Premier Customers (Find out more about HSBC Premier) |
- Global View :
An aggregate view of all HSBC accounts in different countries online.
- Global Transfers :
Online fund transfer between own HSBC accounts around the world with no charges.
- HSBC in Thailand Daily Commentary :
Daily market update for your investment
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| Online@hsbc Preferential Tariff |
| Transaction Types |
Charges (THB) per transaction |
| Via online@hsbc |
Via other channels |
Transfer to local beneficiary
(RTGS/BAHTNET) |
Within Bangkok
THB 100 (Save 33%)
(Additional THB 100 will be charged by beneficiary bank from the remit amount) |
Within Bangkok
THB 150
(Additional THB 100 will be charged by beneficiary bank from the remit amount) |
Outside Bangkok
THB 100 (Save 33%)
(Additional THB 100, and 0.1% of transfer amount - minimum : THB10, maximum: THB 750, will be charged by beneficiary bank from the remit amount) |
Outside Bangkok
THB 150
(Additional THB 100, and 0.1% of transfer amount - minimum : THB10, maximum: THB 750, will be charged by beneficiary bank from the remit amount |
Transfer to overseas beneficiary
(Telegraphic Transfer) |
THB 400 (Save 20%) |
THB 500 |
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| View full online@hsbc tariff |
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