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Notice of service disruption to PromptPay Services on 12/13 October 2019, 26/27 October 2019 and 10 November 2019 (108KB, PDF)
Notice of Temporary Disruption to PromptPay Services on 7/8 September 2019 and on 14/15 September 2019 (115KB, PDF)
Table 6 Conditions and Fees on Foreign Currency Accounts - Effective from 16 September 2019 (311KB, PDF)
Announcement of Changes on the Thailand Country Conditions of the Master Services Agreement effective 22 July 2019 (136KB, PDF)
Announcement of Changes on the Thailand Country General Terms and Conditions, effective 22 July 2019 and 1 September 2019 (138KB, PDF)

Notification of change in amount of protected deposits

Regarding to the Deposit Protection Agency Act B.E.2551 (2008) and the Royal Decree Prescribing the Amount of Protected Deposits B.E. 2559 (2016) prescribed that the current protected deposit of 10 million Baht per customer per financial institution will be reduced to 5 million baht per customer per institution on 11 August 2019, and to 1 million Baht per customer per institution on 11 August 2020 onwards.

Notice of Temporary Disruption to PromptPay Services on 7 July 2019 (162KB, PDF)
Notice of Temporary Disruption to PromptPay Services on 21 July 2019 (162KB, PDF)

Discontinuation of the foreign currency demand draft service

Effective from 1 July 2019, the foreign currency bank draft issuance will be discontinued. In this regard, you could use the outward remittance telegraphic transfer (ORTT) to transfer funds for cross-border payments. Using this ORTT service helps streamline the transfer processes, and isefficient and secured.

The discontinuation of clearing altered cheque will be effective from 1st February 2019 (159KB, PDF)

Currently, cheque fraud cases are quite prevalent in Thailand resulting in losses to customers as well as banks. In order to prevent such risk, cheque users are requested to exercise prudence when issuing cheques by avoiding making any changes/corrections on the cheques. In the case of altered cheques, payees are requested to contact the payers to issue a new cheque or cash/deposit the cheques only at the respective issuing banks, effective from 1st February 2019.

Notice of Changes to 'Purpose of Payment' Codes (240KB, PDF)

Please be informed that from 1st January 2019, the 'purpose of payment' codes contained in all payment initiation screens and the Smart form for payments debited your account(s) held with HSBC Thailand will be updated to reflect the latest list announced by the Bank of Thailand. The changes include both cancellation of some existing purpose codes and adding of some new purpose codes. Clients/You are required to review this updated 'purpose of payment' list and to use the most appropriate code and description, which best explains your payment objective, from the day onwards. Failure to include a valid 'purpose of payment' code could result in the payment being rejected by the bank. Click on the subject line to access detailed information. Notice of Changes to 'Purpose of Payment' Codes (240KB, PDF)Full list of purpose codes is also available here (93KB, Excel).

Please update your web browser to a TLS 1.2 compatible version. (417KB, PDF)

From 9 December 2018 on wards, the incompatible versions of web browser shall not be able to access HSBC websites. Announced on 29 November 2018

HSBC Thailand to Change EUR Corresponding Bank from 21st Nov 2018

HSBC Thailand is changing EUR correspondent bank. From 21st Nov 2018 onwards, the new EUR correspondent bank - standard settlement instruction (SSI) will be HSBC France, SWIFT BIC: CCFRFRPP. This is applicable for all EUR payments, including, commercial payments, foreign exchange, money market, derivatives and other treasury products. To receive EUR payments to your HSBC Thailand account, you may need to request your payers to update HSBC Thailand EUR correspondent bank information accordingly.

Please update your web browser to a TLS 1.2 compatible version. (102KB, PDF)

On 13 October 2018.

Announcement of Changes on the Thailand Country General Terms and Conditions, effective 15 October 2018 (138KB, PDF)

Notice of Changes on the Global Trade and Receivables Finance (GTRF) Terms and Conditions, effective 16 JUL 2018 (89KB, PDF)

Bank Tariffs for Corporate Customers (891KB, PDF)

Announced on 11 September 2018, effective from 15 October 2018.

Announcement of Changes on the Thailand Country General Terms and Conditions, effective 17 March 2018 (150KB, PDF)

Update of our Payments Policy (374KB, PDF)

From 1 January 2016, we will no longer accept manual payments. These are payment instructions sent by fax/email, handwritten in standard paper form or free format, or Smart Forms completed by hand. These forms of payment instruction may lead to payment rejection or processing delay.

'Terms and conditions' update effective on 1 April 2015

HSBC Thailand to Change Fax Number from 1 August 2014

Starting from 1 August 2014, HSBC Thailand will replace the existing +66 (0) 2632 4818-9 fax number with +66 (0) 2353 7333. Updated bank forms will be available for download at the Download Forms & Documents link from 1 August 2014 onwards.

HSBC to discontinue Traveller Cheque Collection Service (140KB, PDF)

Announced on 27 August 2013, effective from 27 September 2013.

HSBC to discontinue Foreign Currency Notes Deposit and Withdrawal Services (238KB, PDF)

Announced on 20 August 2013, effective from 20 September 2013.

Announcement of the general terms and conditions for personal customers (74KB, PDF)

Announced on 31 July 2012 , effective from 31 August 2012.

Announcement to contact Krungsri Credit Card Call Centre for HSBC's Retail Credit Card

As HSBC's Retail Credit Card Business has already been transferred to Krungsri Group, should you need to contact Krungsri Group, please call Krungsri Credit Card Call Centre on 0 2646 3000 (daily from 08.00 - 22.00 hrs.) and Krungsri Visa Platinum Call Centre on 0 2646 3555 (24hrs everyday). If your credit card has been closed/ cancelled/ terminated before 31st March 2012 and need to contact HSBC, please call 0 2614 4000 (Monday - Friday, 08.00 - 17.30 hrs.). Thank you.

Announcement to Withdraw Cashier Order Deposited with Other Banks Service for Corporate Customers (74KB, PDF)

Effective from 1 August 2012.

HSBC Thailand to charge commission in lieu (CILE) for cross-border internal transfer (257KB, PDF)

Announced on 18 June 2013, effective from 19 July 2013.

Bank Tariffs for Personal Customers (382KB, PDF)

Announced on 1 June 2012, effective from 1 July 2012.

Announcement of the new cut-off time payment transactions via electronic channels for Corporate Customers (324KB, PDF)

Effective from 19 August 2011.

Announcement of Changes on the Thailand Country Conditions of the Master Services Agreement, effective 3 December 2017 (60KB, PDF)

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